As Vice President of Creative Services, Jen leads the company’s creative vision, strategy, development, production, and operations. She and her team focus on delivering creative solutions rooted in strategy and insights that drive business results, as well as creating compelling brand, consumer and B2B communications and content across Zillow.

Before joining Zillow in 2020, Jen served as Vice President of Creative and Marketing Operations for Starbucks. She also held leadership roles in field marketing, advertising and media during her 13 year tenure. Prior to Starbucks, Jen held a variety of roles in advertising and digital agencies, spanning New York and Chicago, working with technology, telecommunications, packaged goods and retail businesses.

Jen earned a Bachelor of Science in advertising and communications from The Pennsylvania State University.