As Vice President of Administrative Services for Zillow Closing Services (ZCS), Cheryl leads the efforts to unlocking ZCS’s potential to scale and innovate. Her focus is on strategy and operational excellence, technology and innovation, global services, business analytics and process improvements.
Prior to joining Zillow in 2021, Cheryl held several executive leadership roles within the real estate industry, including First American Title Insurance Company, Pavaso, an affiliate of Old Republic Title, and Realogy Title, a subsidiary of the largest owner and operator of U.S. residential real estate brokerages. During her experience spanning over 20 years, Cheryl has focused on growing market share, leading efforts for operational efficiencies (domestic and global), talent development, innovation and creating strategic opportunities.
Cheryl earned her M.B.A. from Marylhurst University.