As Vice President of User Experience at Zillow Group, Eric leads the design of the company’s home buying and selling transaction experiences. He helps define the vision for integrating Zillow Offers, Zillow Home Loans, and Zillow Closing Services into a seamless and effortless end-to-end experience for customers. His team also designs the software and tooling used by Zillow Group operators and technicians dedicated to customer satisfaction.
Before joining Zillow, Eric co-founded the design team at the West Coast headquarters of AthenaHealth. His team created cloud-based clinical intelligence tools used by over 1 million healthcare professionals. Previously Eric served as Head of Design and Research at AltSchool and Creative Director at Frog Design, a global innovation firm transforming Fortune 50 companies.
Eric earned his Master of Arts in Education from Stanford University’s Learning, Design and Technology program and a Bachelor of Science in Design from the University of Cincinnati.