As Vice President of Central Operations, Leah is responsible for business process optimization, capacity planning, and service operations within Zillow Offers. In addition, Leah developed, implemented and oversees transaction management operations; and she partners across the company to design and execute standardized, scalable solutions in service of customers, operators and partners.
Before joining Zillow Group in 2018, Leah served as Vice President at Invitation Homes and its predecessors Starwood Waypoint Homes, Colony Starwood Homes and Colony American Homes. At these companies, Leah institutionalized transaction management from Colony American Homes’ founding in 2012 through two mergers, resulting in the largest single-family rental real estate investment trust in the U.S. Before entering the single family rental space, Leah managed entitlements and land development for single family subdivisions and planned communities for Taylor Morrison and its predecessor Taylor Woodrow Homes.
Leah graduated Magna Cum Laude and Phi Beta Kappa with a Bachelor of Arts in Psychology from College of the Holy Cross in Worcester, Massachusetts.