Social Responsibility

Sustainability at Zillow

At Zillow, we’re reimagining the possibilities in real estate — and our world.

“Our company was built to fundamentally change how real estate works by ‘turning on the lights’ to help consumers navigate and overcome barriers to housing. We have an opportunity to use our resources for good, deploying our people, advocacy, products and partnerships to build a marketplace that empowers people, operates fairly and minimizes impacts on the natural world. Our investments in environmental, social and governance (ESG) are critical to this vision.”

—Rich Barton, Zillow Group co-founder and CEO

Read our 2022 Sustainability Report

Our environmental, social and governance (ESG) strategy helps us attract and engage employees, inspire customers and partners, differentiate Zillow from competitors, and create a stable, sustainable path to growth. We focus on five areas:

Zillow's ESG strategy focuses on five areas: social impact and innovation; equity and belonging; employees and culture; environmental sustainability; and responsible business practices.

2022 ESG Highlights

Social Impact & Innovation Earned ARELLO Fair Housing Award (Total Education category) Hosted 200+ students from 20 HBCUs for 2nd annual HBCU Housing Hackathon Helped 1,480 people find long-term housing with Housing Connector
Pay equity (controlled for job title, function and location): Women and men with similar skills are paid within approximately 1% of each other White women, Black men, and Latinx women and men: controlled pay of $0.99 Black women: controlled pay of $0.98 Asian women and men: controlled pay of $1.01 41% of Zillow employees belong to one or more Affinity Networks
Flexible work: Employees based in 49 states, compared with 32 states before we launched our Cloud HQ flexible work approach in 2020 73% remote employees 15% hybrid employees (remote and from a corporate office) 10% field employees 2% corporate office employees 90% of employees agree that their colleagues show they care about them as a person Employees invested 58,444 hours in learning and development
Reduced Scope 1 and Scope 2 GHG emissions by 99% compared to the 2019 base year, mainly driven by a combination of office space optimization and renewable energy credit purchases.* 85% of office space is LEED-certified 9% reduction in corporate real estate footprint as part of effort to right size office space Developed three-year road map to understand and manage supply chain emissions

CA AB 1305 Disclosure: In 2022, we set a goal to reduce absolute Scope 1 and 2 GHG emissions by 46% by 2030 from a 2019 base year. As reported in our 2022 Sustainability Report (the “Report”), as of 2022, we reduced Scope 1 and Scope 2 emissions by 99% (this percentage reduction excludes Zillow Offers, which completed wind down in the third quarter of 2022) compared to the 2019 base year, mainly driven by a combination of office space optimization and renewable energy credit purchases (see pages 72-73 of the Report for more information on our historical emissions accounting, including methodology). As described on page 84 of the Report, our 2022 historical emissions data were subject to independent third-party limited assurance. We are currently evaluating our overall climate target strategy and are in the process of preparing new targets under the SBTi framework.