Moving Stories

Change Starts Here

At every stage of life, a new home marks the start of a new chapter. Whether moving closer to loved ones, making room for a growing family, or moving to a dream destination, these customers share their stories of change and growth.

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“I think it was probably one of the best customer service experiences that I’ve ever been a part of.” For Jay and Maria Shahi, the pandemic economy brought them an unexpected opportunity to secure their family’s future. See how they worked with Zillow Home Loans to seize the moment.

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“The Zillow training has defined my role as an agent.” Courtney Waggoner started her real estate career in late 2020 with Domain Real Estate Services. She says Zillow Academy online training taught her how to turn every lead into a potential sale and how to stay forefront in the minds of clients. “I feel like Zillow is helping me find my way.”

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The Briscoes had never sold a home before they decided to move closer to family. “I felt like it was extra daunting especially with a kid and in the middle of a pandemic.” They asked Zillow for help. “[We] really feel like we were able to be connected with the best real estate agent for us because we went through Zillow.”

Watch the Briscoes' story