A Busy Texas Couple Turns to Tech to Simplify Buying and Selling

Seller Stories: Shannon and Robert Rubio


When Shannon and Robert Rubio announced they were selling their Houston-area home of 15 years, their family and friends were shocked.  They never thought the empty-nesters would leave the house where they had raised their two sons, and they never thought it would happen so quickly.

“A lot of people asked if we were downsizing,” said Shannon Rubio.  “We didn’t really downsize, but I say we right-sized. We found a house that we loved that wasn’t dependent on a school district and our kids.  It was just a change for two people out on their own, with their kids grown, looking for a new adventure.”

The Rubios made the decision to move the minute they walked into a new construction home and fell in love.  They put earnest money down on the house the next day and then turned to Zillow Offers to sell their old home.

Shannon and Robert Rubio both travel frequently for work and they worried their busy schedules wouldn’t allow them to get their house ready for showings.  Shannon said with Zillow Offers, she was able to complete the paperwork on her laptop during her frequent flights.

“We were never in the same city and we were able to sell a house in four weeks,” she said.  “It was almost too easy.”

Zillow Offers is a new way to sell a home that offers convenience, certainty, control and a seamless online transaction.  About 250,000 homeowners nationwide have requested a no-obligation, cash offer on their home from Zillow.

The Rubios worked with a Zillow Offers adviser throughout the whole process.  Their adviser suggested the couple consider financing their new home through Zillow Home Loans.

“I looked at three lenders, and in the end, the reason I went with Zillow Home Loans was their rate was very competitive and the loan officer we worked with was very professional,” said Shannon Rubio.

The Rubios closed on their old house and their new house on the same day, and say they valued having Zillow’s support through both transactions.

“I would say to anyone thinking about selling their home to Zillow to look into it. It was just the absolute the best thing for us.”

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