As Senior Vice President of Zillow Premier Agent, Susan oversees the strategy, sales, and operations of the company’s Premier Agent and Premier Broker businesses. Previously, Susan served as senior vice president and general manager of Zillow Group’s New York City brand, StreetEasy.

Susan joined Zillow in October 2012 after the company’s acquisition of Buyfolio, a co-shopping platform for real estate agents and their homebuyers that she co-founded in 2009. Prior to Buyfolio, Susan co-founded the award-winning travel website SeatGuru, which was acquired by Expedia in 2007.  

Susan is recognized as a leader in the industry, having been named by Inman as one of 33 people who are changing the real estate industry. She earned a Bachelor of Arts in English from Johns Hopkins University and currently sits on their Board of Trustees.